We collect the information we need to serve customers, process orders and improve the visitor experience. That typically includes contact and order details you give us, and non personal usage data collected automatically when you visit our site.
What we collect and why
Personal information you provide. When you place an order, inquire about an event, sign up for a mailing list, or send a message, we may collect your name, email address, billing and delivery information, and any details needed to fulfill an order or reservation. We use this information to process orders, confirm details, and respond to inquiries.
Payment information. If you pay for an item or event through the site, we collect the information required to process that payment. We do not store full payment card numbers on our site. Payment handling may involve third party payment processors.
Non personal information. When you visit our website we collect device and usage data such as IP address, browser type, pages viewed, referring page, and visit timestamps. This information helps us maintain and improve the site, understand popular menu items like sundaes and milkshakes, and make content more useful for families, tourists and party planners.
Cookies and similar technologies. We use cookies and similar tools to remember preferences, support shopping and booking flows, and gather anonymous analytics about site traffic. You can control cookie settings in your browser. Blocking cookies may limit some site features.
How we use information
We use collected information for these common purposes.
- To process orders for ice cream, cakes, milkshakes and event services.
- To respond to messages and inquiries about parties, menus and special requests.
- To send transactional messages such as order confirmations and updates when you opt in.
- To improve the website and our menu, based on aggregated analytics.
- To comply with legal obligations and protect our business from fraud or abuse.
How we share information
We do not sell personal information to third parties. We may share data with service providers who help operate the site and run the business, for example hosting, payment processing, analytics, and email delivery. These vendors are authorized to use data only as needed to provide services to us.
We also may disclose information to comply with laws, to respond to lawful requests by public authorities, or to protect the rights and safety of our customers and property.
Children and families
We welcome families and school groups. We do not knowingly collect personal information from children under 13 through the website without parental consent. If you are a parent who believes your child provided personal information without consent, please follow the removal steps below.
When children sign up for events or parties, we ask that a parent or guardian provide contact and permission information. We retain only the data needed to manage the booking and to communicate with the adult organizer.
How long we keep data
We retain personal information as long as necessary to provide the goods or services you requested, to comply with legal obligations, and to resolve disputes. Non personal analytics data is retained in aggregated form for site improvement and reporting.
Your choices and rights
You have choices about the information you share and how we communicate with you. You can opt out of marketing messages, correct information you provided, and ask that we delete personal data we hold about you, subject to legal and operational limits.
- Request correction or deletion. Use the contact form on this website or our Google Business Profile to request changes or removal of your personal information.
- Manage communications. Follow the unsubscribe link in marketing emails, or adjust preferences in your account if you created one on the site.
Security
We take reasonable measures to protect personal information from unauthorized access, use and disclosure. No method of transmission over the internet is completely secure, so we cannot promise absolute security.
Third party links and social media
Our site may link to third party sites and include social media features. Those sites have their own privacy practices. We are not responsible for the content or privacy practices of external sites. When you interact with social features, information may be shared with the operator of that network.
Changes to this policy
We may update this privacy policy to reflect changes in our operations or legal obligations. Material changes will be noted on the site so visitors can review the current practices.
Key takeaway
We collect only the information needed to deliver orders, manage events and improve the visitor experience, and we provide ways to correct or remove personal data through the site and our public business profile.
Frequently asked questions
What personal information do you collect when I place an order?
We collect the contact, billing and delivery details required to fulfill the order, plus any preferences you provide for cakes or party arrangements.
Can I opt out of marketing emails?
Yes. Marketing emails include an unsubscribe link. You can also manage preferences through your account or by using the site contact form.
How do you protect children's privacy?
We ask that a parent or guardian provide any required information for school groups or parties. If you believe we have collected a child s information without permission, use the removal steps on the site or our Google Business Profile and we will review the request promptly.
Find us and learn more
See our Google Business Profile to read reviews and get directions, or read related pages on this site to learn more about our menu and event offerings.